Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Report Builder Not Working At All Now

Avatar

Avatar
Validate 1
Level 1
stephen_nackovs
Level 1

Like

1 like

Total Posts

2 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Boost 1
View profile

Avatar
Validate 1
Level 1
stephen_nackovs
Level 1

Like

1 like

Total Posts

2 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Boost 1
View profile
stephen_nackovs
Level 1

15-10-2015

Hi,

Went from RB v4.7 to v5 after the release since it seemed like it could be hugely beneficial but apparently Adobe released a very faulty and buggy piece of software. So uninstalling it and going back v4.7 created a huge amount of issues, none of which resulted in RB working.

Long story short, new laptop running Win 7 and Excel 2013 (About reports 32 bit version) and neither v4.7 or v5.0 (further, not even 32 or 64 bit versions) work. Nothing. Doesn't come up on the Add-Ins tab; going to add-ins under options shows that sometimes Report Builder bridge is active, sometimes inactive, sometimes not there (depending on the install or its mood).

This is hugely frustrating and I desperately need help. It would be enough just to get back to where I was before this mess but I can't. I am loosing a lot of time since many Excel dashboards are build around RB and they just cannot be run.

Please help.

View Entire Topic

Avatar

Avatar
Validate 1
Level 3
emilius22
Level 3

Likes

25 likes

Total Posts

25 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 25
Boost 10
View profile

Avatar
Validate 1
Level 3
emilius22
Level 3

Likes

25 likes

Total Posts

25 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 25
Boost 10
View profile
emilius22
Level 3

15-10-2015

Hi all,

I don't know why there is still no official statement from Adobe.

Today, I got an answer from ClientCare. The issue we are facing is related to the language settings of Excel and the comupter. It is when the region settings change (on an English OS), to German, or French, or any other non-english language.  This is really an excel issue, see: http://support.microsoft.com/kb/320369

We can fully reproduce this on our side (switch all language settings to english, then everything is OK in ReportBuilder).

Do you also use an OS with non-english language?

BR

Hans