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Adobe Analytics Report Builder is installed on my PC, however it is not opening within Microsoft Excel (Version is MS Office 365 ProPlus) ...
Within the list of Excel Add-Ons this is what we see:
We have tried re-enabling the COM Add-In in the below manner:
However each time we attempt to it fails and then displays the following message:
Our Investigation So Far:
Tech Support's recommendation was to do a Microsoft Office repair, un-install the current report builder and then re-install it.
This however has not improved or resolved the issue.
Their most recent hypothesis is that the issue could be to do with my MS Office Version - 365 ProPlus - and that maybe it's not compatible with Report Builder...
Is that the possible cause?
At this point, we are in high-need of having this tool for work, so would greatly appreciated advice on how to resolve this.
@SCox Is this still an issue for you, if yes can you share the details, we can help further in figuring this out.