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SOLVED

Why is number of visits different for a segment with hit or visit scope?

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Level 2

I want to measure in how many visits a checkout-button was clicked. To do so, I create a segment:

 

Checkout Button clicked: button name (c03) equals checkout

 

Now I want to calculate the number of visits. I did this for different segment-scopes:

 

# Visits for Segment Checkout Button clicked with Hit Scope: 1001

# Visits for Segment Checkout Button clicked with Visit Scope: 1010

 

If I use different scopes for the segment, the number of visits is different. I was expecting that it would be equal.

 

Why is it different?

 

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1 Accepted Solution

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Correct answer by
Level 8
Level 8

are you using evar or prop? if use evar, it may happen.

maybe somewhere on your webpage are triggering a call with this value persist but no instance.

If add more criteria: c03 instances exist, will you see the same result?

Checkout Button clicked: button name (c03) equals checkout AND Checkout Button clicked: button name (c03) instance exists

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7 Replies

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Level 10

Did you exclude the current day from the reporting period?

 
Best wishes,
Andrey Osadchuk | Launch Inspector, Analytics Connector, Bookmarks

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Community Advisor
Is that "button name (c03)" a prop or eVar? From the "c03" suffix, I assume that it's a prop, but want to verify first.

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Correct answer by
Level 8
Level 8

are you using evar or prop? if use evar, it may happen.

maybe somewhere on your webpage are triggering a call with this value persist but no instance.

If add more criteria: c03 instances exist, will you see the same result?

Checkout Button clicked: button name (c03) equals checkout AND Checkout Button clicked: button name (c03) instance exists

Avatar

Level 3
Well **bleep** that may fix one of my issues! Project for Monday morning! Thank you

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Level 10
Do any of the answers below answer your initial question? If so, can you select one of them as the correct answer? If none of the answers already provided answer your question, can you provide additional information to better help the community solve your question?