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SOLVED

Segments

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Level 1

I have a segment that is defined using Page Dimension equals Page Name using OR logic for each page.  I tried to add more logic to each page by adding a container for each page with AND logic and using Cities Dimension, like this, Cities does not equal City Name.  I added two cities this way with OR logic between them. I partially type the city name and select the city in the drop down in case my format does not match Adobe Analytics format.  When I finish this segment and run a report, it is almost as thou the cities logic I made doesn't exist.  If I compare this segment next to the same segment without the cities logic, results are identical in all reports.  The same effect occurs if I use the segment without the cities logic and try to use the filtering options to filter out the cities.

Any reason this is happening?

1 Accepted Solution

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Correct answer by
Level 2

So you want to segment a page and exclude Portland and Ashburn right?

The problem with your segment is the following. 
You are segmenting on Hits right? Within on single Hit your second container always is true.

Maybe following example will help:

Page Name = A 
User City = Portland 

Within this single Hit the city does not equal Ashborn and because of this Page A viewed from Portland is shown although you want to exclude Portland and Ashborn.

 

Do the following:

Page = A (HIT)

and 

Container (Exclude)

City = Ashborn

or 

City = Portland

 

I hope this helps

Simon 

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4 Replies

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Level 2

Hi Trayfen,

can you provide a screenshot of your Segment. 
I think as soon as you can provide some more details on how you actually created the segment someone (for example me) may be able to help you.

 

Kind regards

Simon

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Level 1

Simon Pilkowski wrote...

Hi Trayfen,

can you provide a screenshot of your Segment. 
I think as soon as you can provide some more details on how you actually created the segment someone (for example me) may be able to help you.

 

Kind regards

Simon

 

Here is a Screen shot, had to black out the page, sorry

Avatar

Correct answer by
Level 2

So you want to segment a page and exclude Portland and Ashburn right?

The problem with your segment is the following. 
You are segmenting on Hits right? Within on single Hit your second container always is true.

Maybe following example will help:

Page Name = A 
User City = Portland 

Within this single Hit the city does not equal Ashborn and because of this Page A viewed from Portland is shown although you want to exclude Portland and Ashborn.

 

Do the following:

Page = A (HIT)

and 

Container (Exclude)

City = Ashborn

or 

City = Portland

 

I hope this helps

Simon 

Avatar

Level 1

Wow so simple.  Thank you, it worked.  I wonder why using the, "does not equal" doesnt work....seems a little misleading...