Expand my Community achievements bar.

Join us for the next Community Q&A Coffee Break on Tuesday April 23, 2024 with Eric Matisoff, Principal Evangelist, Analytics & Data Science, who will join us to discuss all the big news and announcements from Summit 2024!
SOLVED

Marketing Channel Processing Rule - template feature broken

Avatar

Level 4

The last time I needed to update the Marketing Channel Processing Rules for multiple RSs the template feature worked fine; this was several weeks ago.

Today it is broken.

I can select all RSs, select my template, but when I save the change to the 220 selected RSs, the product changes to state that the change was make to only 1 RS.

This is a real pain and ClientCare's solution of manually changing each RS separately isn't viable.

1 Accepted Solution

Avatar

Correct answer by
Level 10

Since this is an older post, I'm sure these bugs have been resolved in future releases. If you continue to experience bugs, please report them to Customer Care

View solution in original post

3 Replies

Avatar

Level 5

I submitted a ticket on this 5+ weeks ago and am still awaiting a fix.

Avatar

Level 4

Ahh... my ticket on this is only a week + old. Boy, they made me do a ton of process documentation before they logged the ticket though. Would've been nice if they'd checked for an existing ticket before making me jump through hoops.

Avatar

Correct answer by
Level 10

Since this is an older post, I'm sure these bugs have been resolved in future releases. If you continue to experience bugs, please report them to Customer Care