Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

"Typed/Bookmarked" occuring in Marketing Channel Report under Referring Domains

Avatar

Avatar
Validate 1
Level 1
johannesw114391
Level 1

Likes

0 likes

Total Posts

5 posts

Correct Reply

1 solution
Top badges earned
Validate 1
Affirm 1
View profile

Avatar
Validate 1
Level 1
johannesw114391
Level 1

Likes

0 likes

Total Posts

5 posts

Correct Reply

1 solution
Top badges earned
Validate 1
Affirm 1
View profile
johannesw114391
Level 1

11-03-2021

When doing a marketing channel report in Adobe Workspace, I have a few occurences (around 40%) of "Typed/Bookmarked" referrers in my "Referring Domains" Channel:

Typed-Bookmarked-In-Referrer.PNG

 

 

The "Direct" Marketing channel is defined by non-existent referrers and the page reported has to be the first one of the visit. "Referring Domains" is defined as the variable "Referring Domains" is not empty.In our case we are setting the value for "Referrer" in Adobe Launch via the JS query "document.referrer", which is the same way I learned Adobe is setting "Referring Domain" (https://experienceleague.adobe.com/docs/analytics/components/dimensions/referring-domain.html?lang=e...), so using either one should not make a difference the way I see it.

 

Also the site tends to redirect (domain.tld usually directing to domain.tld/language/home). In that case, document.referrer is empty (hence set to "Typed/Bookmarked"). However, this would then rather qualify as "Direct" as the page eventually sending the pageview hit is the first one of the session. I also checked for internal URL filters, but they seem to be ok as well, as the page usually redirecting is the same domain as the one it directs to. These are the marketing channel processing rules:

Typed-Bookmarked-ProcessingRule.PNG

The way I see it, everything should work fine. Could you help?

View Entire Topic

Avatar

Avatar
Springboard
Level 7
jeff_bloomer
Level 7

Likes

146 likes

Total Posts

221 posts

Correct Reply

16 solutions
Top badges earned
Springboard
Validate 10
Validate 1
Contributor
Shape 1
View profile

Avatar
Springboard
Level 7
jeff_bloomer
Level 7

Likes

146 likes

Total Posts

221 posts

Correct Reply

16 solutions
Top badges earned
Springboard
Validate 10
Validate 1
Contributor
Shape 1
View profile
jeff_bloomer
Level 7

22-03-2021

@johannesw114391 

Since I am unable to see the full order of your Marketing Channel layout, I cannot completely prescribe what issue may be happening.  Remember that Marketing Channel rules are executed in the order they appear, which means something else could be affecting your outcome.  Also, just a reminder that anything you review must be as of the date you implemented your rules, because they are not retroactive like Classification rules.  I'm just covering my bases here, because I don't like making assumptions.

Going from there, please also keep in mind that Typed/Bookmarked (default) also checks for a non-existent referrer, so you have may have some conflicts going on that I am otherwise currently unable to see from what you provided.
More details, as requested by @yuhuisg may help to better understand the issue.  Thanks!