Products Report shows 0 Revenue

[alim92960278]

I'm trying to learn how to implement shopping cart tracking using Dynamic Dag Manager (Activation) and Adobe Analytics.

I created five Direct Call Rules to set the s.products variables with the following events (in the order shown): prodView, scOpen, scAdd, scCheckout and purchase.

The attached image shows the events being set and the value for s.products during each server call.

When I look at the Products report (attachment), everything looks fine except there is no Revenue.

I would appreciate any help on this.

Ali

[TanmayMathur]

Hi Ali,

Have you assigned the Revenue value in s.product initialization? You can refer to this document for common mistakes that could happen - https://marketing.adobe.com/resources/help/en_US/sc/implement/products_troubleshooting.html

Let me know if that helps you.

Tanmay

[alim92960278 · Accepted solution]

Thanks for the reply, Tanmay!

I believe the problem is caused by including the $ symbol with the order total.

I don't see it mentioned anywhere but when I remove it, the Revenue amount comes through.

Thanks,

Ali