Problem implementing eVar80 and eVar81

Avatar

Avatar
Validate 1
Level 1
s18
Level 1

Likes

0 likes

Total Posts

4 posts

Correct reply

0 solutions
Top badges earned
Validate 1
View profile

Avatar
Validate 1
Level 1
s18
Level 1

Likes

0 likes

Total Posts

4 posts

Correct reply

0 solutions
Top badges earned
Validate 1
View profile
s18
Level 1

01-04-2021

Hi.

We are implementing eVar80 and eVar81 on our site.  They look correct when viewing the source code, but they are not showing up in the Adobe Experience Cloud Debugger and they are not being captured in the report suite.

Any ideas what might be wrong?

Thanks in advance for any help that you can provide.

Accepted Solutions (0)

Answers (3)

Answers (3)

Avatar

Avatar
Validate 1
Level 1
s18
Level 1

Likes

0 likes

Total Posts

4 posts

Correct reply

0 solutions
Top badges earned
Validate 1
View profile

Avatar
Validate 1
Level 1
s18
Level 1

Likes

0 likes

Total Posts

4 posts

Correct reply

0 solutions
Top badges earned
Validate 1
View profile
s18
Level 1

09-04-2021

Hi.

We got it working.  Thank you.  I appreciate your help.

Avatar

Avatar
Boost 25
Level 4
amgup
Level 4

Likes

33 likes

Total Posts

133 posts

Correct reply

20 solutions
Top badges earned
Boost 25
Affirm 10
Boost 5
Boost 3
Boost 10
View profile

Avatar
Boost 25
Level 4
amgup
Level 4

Likes

33 likes

Total Posts

133 posts

Correct reply

20 solutions
Top badges earned
Boost 25
Affirm 10
Boost 5
Boost 3
Boost 10
View profile
amgup
Level 4

04-04-2021

@s18 If you have implemented it via source code (not using Launch) and you are sending s.tl() [Custom link call] than you will have to implement s.linkTrackVars="eVar80,eVar81" and then you should be able to see them in server calls.

Avatar

Avatar
Affirm 5
Level 2
akt0m3r
Level 2

Likes

8 likes

Total Posts

31 posts

Correct reply

5 solutions
Top badges earned
Affirm 5
Establish
Boost 5
Boost 3
Boost 1
View profile

Avatar
Affirm 5
Level 2
akt0m3r
Level 2

Likes

8 likes

Total Posts

31 posts

Correct reply

5 solutions
Top badges earned
Affirm 5
Establish
Boost 5
Boost 3
Boost 1
View profile
akt0m3r
Level 2

01-04-2021

Hi @s18, in case the variables are not showing up the Experience Cloud Debugger while testing from the webpage, most probably the variables are not set properly from the implementation side.