One AdobeID multiple browsers

[SM_AP1]

Seeing an instance of one AdobeID with multiple browsers in a 2 hour period - device info is not available - coming from 2 cities - looking for possible explanations

Thx

Aseem

[yuhuisg · Accepted solution]

I've seen this as well, and the most common reasons are:

1. Bots.
2. There is no other common reason. 

If the browser remained the same but the users' country/city was changing, then the most common reasons would be:

1. Legitimate users who are browsing with a VPN.
2. Legitimate users whose ISPs rotate their IP addresses dynamically.
3. Legitimate users on a mobile network who are on the move, so the IP address from their mobile network also changes.
4. Bots.

[SM_AP1]

Thx - I thought the same - but the question is how can different browsers have the same AdobeID

[yuhuisg]

The browser is derived from the user-agent string. If the visitor is really a bot, then that bot could be changing its user-agent string dynamically, causing the "different" browsers.