I'm trying to download a PDF for my Workspace, however, this functionality is not working for me. When I go to Share > Send File Now, it only states "Your download has been requested. Please wait". However, nothing happens.
Also, when I go to Project > Download PDF, nothing happens.
Does anyone know why I cannot download or send PDFs in Workspace? Is this a known issue? Thank you!
I've been having the same problem since last week... sometimes if I keep requesting it will eventually come through; but many of my larger reports are missing sections of data: partial freeform analysis (i.e. cut off in the middle) and a lot of completely missing freeform analysis tables. I suspect that the adobe server is having processing issues and it's crashing less than gracefully. I hope this issue gets resolved soon. It worked fine last month.