need accout id

mmbb110

09-09-2020

how do I find out my account ID to connect Adobe Analytics, and we do not have access to the Account ID in the UI. 

Accepted Solutions (1)

Accepted Solutions (1)

saumgupt

09-09-2020

Hi @mmbb110 

 

If you are trying to login to Analytics via Experience Cloud (using either "Personal Account" or "School or Company Account" option), then your ID is your email address that is used to setup your account in Experience Cloud.

You can reach out to System Admin Users (not Analytics Product Admin) within your organization, who can access Admin Console and let you know the email address your account is setup with.

 

Additionally, when a system admin user sets you up in Experience Cloud (via Admin Console) you receive few welcome emails from Adobe, on the email address that is used for your account.

 

Let me know if this helps or if you are looking for any other information on account ID.

 

Thanks,

Saumya

Answers (1)

Answers (1)

saumgupt

14-09-2020

Hi @mmbb110 

 

Account ID is what appears in the external Adobe Campaign account. 

Document Reference: https://docs.adobe.com/content/help/en/campaign-classic/using/getting-started/connectors/adobe-analy...

 

In case you are facing issues identifying it in the Campaign account, you may reach out to Campaign support team by raising a ticket via Admin Console (supported users only).

 

Thanks,

Saumya