Please, please, please help. I work for a little company called Walmart, and I need this issue resolved. I am a qualified site administrator, authorized to receive help, and have gotten good service in the past: Adobe was first contacted about this in November. The above incident is from December 12. Account rep responded with one email on Dec.18, asking for clarification, which I immediately gave. Nothing since then.
I'm very frustrated that I cannot find phone numbers to speak with someone about this and my emails are going unanswered. This is negatively impacting our business.