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JyotiSharmaV
Community Advisor
JyotiSharmaVCommunity Advisor
Community Advisor
August 8, 2022
Solved

Multiple Product Tag Issue

  • August 8, 2022
  • 2 replies
  • 2097 views

Hello,

On our website, we have our data layer tagged with Product Tags. And, we are capturing all the product tags attached to pages into a conversion variable names "product tag". Many pages are attached to multi-product tags also so they are all also coming in the conversion variable. However, the issue that we are facing is on pulling the report in analytics using the "product tag". we are seeing some other pages also that even doesn't belong to that product tag. for example if we try to apply a segment "product tag contains ABCD" then it pulls pages which even doesn't have ABCD tag on it. Any suggestions?

 

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Best answer by VaniBhemarasetty

@jyotisharmav That is because of the persistence of an evar, you can populate the same value in a prop and you would not other values in the visit.

 

Or you can use evar instances metrics along with this evar, you will see the exact number of times the value has been set without persistence

 

You can read about the persistence here 

https://blog.adobe.com/en/publish/2008/08/19/conversion-variables-part-ii

 

 

2 replies

VaniBhemarasetty
Adobe Employee
VaniBhemarasettyAdobe EmployeeAccepted solution
Adobe Employee
August 9, 2022

@jyotisharmav That is because of the persistence of an evar, you can populate the same value in a prop and you would not other values in the visit.

 

Or you can use evar instances metrics along with this evar, you will see the exact number of times the value has been set without persistence

 

You can read about the persistence here 

https://blog.adobe.com/en/publish/2008/08/19/conversion-variables-part-ii

 

 

JyotiSharmaV
Community Advisor
JyotiSharmaVCommunity AdvisorAuthor
Community Advisor
August 10, 2022

@vanibhemarasetty @yuhuisg Do you think it is because I have set the conversion variable to expires after VISIT instead of HIT? should I set my evar to Expire after HIT instead of VISIT?

yuhuisg
Community Advisor
yuhuisgCommunity Advisor
Community Advisor
August 11, 2022

Yes. But before you change that setting, make sure that your suggested new setting is indeed what it should be for all reporting cases, and not just for your problem of seeing extra page names in your report.

yuhuisg
Community Advisor
yuhuisgCommunity Advisor
Community Advisor
August 9, 2022

Besides what  @vanibhemarasetty has mentioned, check your segment's definition too. If you're using a Visit-level segment, then it will return all data for all visits that have at least one hit that match your conditions. That would also include all of the page names that had been viewed in the visits.

JyotiSharmaV
Community Advisor
JyotiSharmaVCommunity AdvisorAuthor
Community Advisor
August 9, 2022

@yuhuisg I have not created a separate segment. I am pulling dimension "product tag" as segment with "contain" operator and it at visitor level

yuhuisg
Community Advisor
yuhuisgCommunity Advisor
Community Advisor
August 9, 2022

Well, what you're doing will still cause the result of AA reporting page names other than the ones associated with your "product tag" dimension.

Since you're using a Visitor-level segment, you're saying "return all data for all visitors who had at least 1 hit that contained my product tag". And since a visitor can view pages A, B, C, X, Y, Z, etc, AA will report all of those pages too.

I suggest that you use a Hit-level segment instead.

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