Multiple Instances - Real Time Reporting

roshanc44331495 02-07-2018

Hi,

In real time reporting I have tested the internal search and found multiple Instances on single search, can anyone help me in this. I have written all the cases in SC tool editor section and fired s.tl() function.

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Thanks in advance!

Roshan

Accepted Solutions (1)

Accepted Solutions (1)

Waqas_Rafiq 04-07-2018

Instead of using real time reporting to verify your implementation, you should always do the following instead:

1. Open your browser console (Press F12)

2. Go to "Network" tab

3. Filter on "b/ss"

4. Make sure "preserve log" is ticked

5. Load the url you want to debug.

As Alexis mentioned. It's most likely your implementation that is wrong and not the real time report as it's just parsing through the data that is hitting the Adobe Analytics servers.

Good luck with the debugging.

Answers (4)

Answers (4)

Alexis_Cazes_Ad
MVP
04-07-2018

It is unlikely that the real-time report is wrong.

The issue is in your code implementation, is you have 2 page views then it means you are calling s.t() twice. which should be the case.

Without access to the code there is nothing we can do.

Alexis_Cazes_Ad
MVP
03-07-2018

we will need more details url were to test it, how to test it etc...

Check how many requests are being sent when you do the internal search as well

roshanc44331495 03-07-2018

@Alexis - I have stopped the multiple instances through s.clearVars(); but now i am facing issue in Page view. I have checked in real time and found double  page views in this. Could you please help in this to stop the double page views and I am sorry i cant share the website URL for debugging due to some privacy.

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Thanks!
Roshan