Marketing Channel Processing Rules - New Channel Not Available

mattb33671946

25-03-2019

I’ve been working on updating Marketing Channels to reflect our reporting requirements and I’m not seeing my changes to Marketing Channel values reflected in the Processing Rules setup.

The Add New Rule Set dropdown still shows “Natural Search” after I’ve updated the name to “Organic Search” (not important, since the Processing Rule is already in place), and I’m not seeing “Paid Social” - which is a newly-added Marketing Channel - available to select & configure (the more important issue).  Please see attached screenshots.

Screen Shot 2019-03-25 at 1.39.00 PM.png

Screen Shot 2019-03-25 at 1.43.06 PM.png

Accepted Solutions (1)

Accepted Solutions (1)

PratheepArunRaj

Moderator

26-03-2019

Dear Matt,

Guess it is not because of Bug. You have to choose 'Custom' under the drop down:

1719386_pastedImage_1.png

Thereby, you can see the newly added/edited Marketing Channels in the below drop down to set under Processing Rules.

1719387_pastedImage_2.png

Hope that solves your query.

Thank you!

Arun