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March 17, 2019
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Marketing Channel Color

  • March 17, 2019
  • 13 replies
  • 6487 views

How do I change the Marketing Channel Color (all the channel names have the same color)?

Thanks,

BK

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Best answer by isinha

Looks like a bug to me, please submit a request at clientcare@adobe.com

13 replies

Asheesh_Pandey
Community Advisor
Community Advisor
March 18, 2019
  1. Go to report suite > Marketing Channel > Marketing Channel Manager > Channel color (last column in your screenshot).
  2. Click on each Color Box to select the desired color option (27 options) > select a different color for each marketing channel.
  3. Don't forget to hit save to apply the selected colors.
March 18, 2019

I already tried that Asheesh.

Here's the error am seeing:

Thanks,

BK

Asheesh_Pandey
Community Advisor
Community Advisor
March 18, 2019

Humm, try not to change color for channel 18 and save it. looks some issue in channel18

March 18, 2019

It's not only for channel 18, it's for anything am trying to change (same error)

Adobe Employee
March 18, 2019

KrishnaAnalytics​ This seems like an issue to me, Can you submit a request with clientcare@adobe.com, we can raise this as a bug and review.

isinhaAdobe EmployeeAccepted solution
Adobe Employee
March 18, 2019

Looks like a bug to me, please submit a request at clientcare@adobe.com

Asheesh_Pandey
Community Advisor
Community Advisor
March 19, 2019

Yes! It looks a bug across login companies. I can't change the color of the marketing channel as well, getting the same error.

March 20, 2019

Ye, this seems to be a bug. But I just found a turn around. Copied all the Marketing Channel setting from dev report suite (setting this as template) to prod suite. This resolved my problem.

Anyways, thanks for helping me.

Asheesh_Pandey
Community Advisor
Community Advisor
March 20, 2019

No offense! but isn't the correct answer to the question "How do I change the Marketing Channel Color (...)? should be below

  1. Go to report suite > Marketing Channel > Marketing Channel Manager > Channel color (last column in your screenshot).

  2. Click on each Color Box to select the desired color option (27 options) > select a different color for each marketing channel.

  3. Don't forget to hit save to apply the selected colors.

I know due to bug it's not working currently but it should not change the answer of the question? Lmk 

zhengquanz32073
Level 3
March 22, 2019

Hi,

The color still cannot be changed today, when this could be solved?

Best,

ZZ