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On login, an account from my client's company email address receives the following message:
"Access Denied You do not have access to this service. Contact your IT administrator to gain access, or sign in with an Adobe ID"
Here's some extra points:
>User has had no issues in the past
>No changes to privileges
>Email domain ends in co.uk
Side issue, I tried to open a support ticket, but once again, to my frustration, there was an error when I tried to submit. How ironic that the support system cannot support itself.
Please send an email to email@example.com with company name and user email who is facing this issue so that we can check the access of the user.