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eshwar_gowda
April 21, 2022
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I'm seeing some pages with a number of unique visitors but 0 page views

  • April 21, 2022
  • 3 replies
  • 1535 views

Hi,

 

I'm seeing some pages with a number of unique visitors but 0 page views. But number of Unique visitors are not more than 1 or 2. Any help on what could be the reason.

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Best answer by Pankaj_Sabharwal

Hi @eshwar_gowda 

 

Debugging the adobe analytics server call might help. Check for segments or filters. 

Can you provide a screenshot or more details so we can help you further.

 

Thanks

3 replies

FrederikWerner
Community Advisor and Adobe Champion
FrederikWernerCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
April 22, 2022

I've seen this happen with custom page dimensions, where events on the page will correctly increment Unique Visitors but not Page Views. Are you using the builtin Page dimension or a custom Prop or eVar?

Learn more about Adobe Analytics and Customer Journey Analytics on my blogNeed help with Adobe Analytics or Customer Journey Analytics? Let's talk!
    E
    eshwar_gowdaAuthor
    April 22, 2022

    Thanks Fredrik, I'm using builtin Page dimension.

      FrederikWerner
      Community Advisor and Adobe Champion
      FrederikWernerCommunity Advisor and Adobe Champion
      Community Advisor and Adobe Champion
      April 22, 2022

      Thank you for clarifying!

      There are some conditions where something like this may happen, like in a table that also includes Entries, Exits, Bounce Rate, and some other Visit-scoped metrics. This could also be due to a Segment that filters out Page Views but keeps the individual Page in the result set. Last, but not least, there could be a Processing Rule that unsets the Page Name at data collection.

      Maybe some of those things apply to your case too?

      Learn more about Adobe Analytics and Customer Journey Analytics on my blogNeed help with Adobe Analytics or Customer Journey Analytics? Let's talk!
      Alexis_Cazes_
      Alexis_Cazes_
      Level 10
      April 26, 2022

      Could we have a screenshot of what you are seeing ? 

      P
      Pankaj_SabharwalAccepted solution
      Level 5
      August 3, 2022

      Hi @eshwar_gowda 

       

      Debugging the adobe analytics server call might help. Check for segments or filters. 

      Can you provide a screenshot or more details so we can help you further.

       

      Thanks

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