Hi - we are experiencing a huge increase in traffic from ~20 IPs, all with over 3000 visits in the past week. Our normal "direct" source hit counts are around 5k - this past week we soared over 130k. Every week I check a data warehouse report that shows me visits by IP and I block any weird ones in the bot rules. However, this is an extremely large number and I'm concerned about what is happening. Adobe support is telling me I need to set up VISTA rules but I'm not sure what is going on. Does anyone have experience with this issue or have suggestions on what could be happening?
can you see any other "common attributes" for those bounces? we once had a similar case and figured out they where all coming with a certain "user agent" (very unusual combination in our case). this allowed us to set the filter on those criteria (apart from IP where you are always too late...)
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devanm60563341 You can get the UserAgent through Data feed as that's the only option, UserAgent is not available through reports or DWH.
Or you can use eVar to capture the UserAgent in reporting and leverage that but it has it's own advantage / disadvantage, viz. due to the monthly limit of unique value a variable can hold you end up exhausting that limit and some UserAgent values end up getting into the low traffic line items. but you can definitely use that approach to see the UserAgent value in reporting.
When I've pointed out the traffic that is a HUGE spike and bouncing at 100% and all from a handful of IP addresses, Adobe is suggesting it is bots and I should filter out the traffic. I can't keep up with bot rules (there are SO many coming in each week) that they suggested VISTA rules.
I'm trying to understand the cause of the spike and what can be done to prevent it - I'm not familiar with bot-type activity best practices!