How to track cancelled orders

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kbridges

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kbridges

kbridges

12-10-2016

Does anyone have a good method for tracking cancelled orders in Adobe Analytics?  This scenario involves orders that are placed (and tracked), but are later cancelled on the website prior to being delivered.  We are looking at using an offline upload to correct the order status and amounts/quantities/etc., but we were curious if there is a more automated way to handle this?

 

Thanks!

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AdamGreco

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AdamGreco

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AdamGreco
MVP

13-10-2016

This post is rather old, but it should still be relevant to your question: http://analyticsdemystified.com/general/tracking-product-returns/

Adam Greco