Testing team in our organization runs test scripts in production to consistently check certain functionalities/features in our websites. As a result all such hits from such scripts are getting registered inside our Report Suite. Any idea how to exclude all such traffic from Report Suite level.
They have a specific email id that is used to login to the site and run the scripts.
Is there anything in the user agent string to identify these hits? We capture the user agent string into an evar, and then we can use a segment to filter out any of those hits from reporting and analysis.
Additionally, if everything is related to the one email address (and captured in evar/prop), you can create a segment that filters out all hits related to the particular email address.
I understand the consequence here. Please take those tester IP whoever it belongs and add those in to the BOT rule. BOT rule will remove the data from the know spider (means here your tester) and generate the separate report under site metrics --> bot. It wont add the real production data in to the report suite. I hope this works for you.
Are they automated scripts in some sort of headless browser, or are they manual? Also, what are the scripts doing? Are they looking for an Adobe Analytics call to be made with particular key values pairs?
Currently we are capturing first name and last name of the user. We are not capturing email id. Tried creating a segment through which we can isolate test user name from the report. It is working fine when we are preparing monthly view of traffic data. But when we go inside Downloads report (where also we capture the user name), the segment does not work. Also there are other reports where we capture user level details of their activities where the segment is not working.
Currently we are unaware of the user-agent name through which we can also filter but trying to get hold of it.
Thanks a lot for your reply. Are there any other way of doing that apart from using IP? The reason being, it is not so easy to obtain the IP which involves lots of internal processes. Also not sure whether the IP will be static or dynamic. So wondering any alternative method if exists.