Hour of day report does not change by time zone, is this correct?

florianag

15-02-2018

Hi all,

Just a quick confirmation on this, if I look at traffic by hour of day, it will all be classified depending on the time zone set in my report suite.

So if I have one visit coming from Tokyo at 10pm, and my report suite is set to CET Rome, I will actually see one visit at 2pm in the Hour of Day report.

In order to fix this, I either create a VRS and set a different time zone (JST in this case), or manually reorganize traffic based on the country it originated (or creating a time zone segments) in a .csv or Excel export.

Could you confirm all of this is correct?

Thank you in advance,

Floriana

Accepted Solutions (1)

Accepted Solutions (1)

Gigazelle

Employee

15-02-2018

You are 100% correct there.

Perhaps an easier way to resolve this would be to pass hour of day into an eVar every hit, based on the user's local time. VRS would absolutely be a viable way to accomplish this, but segregating each geo area and time zone would be quite a bit of work.

I believe the getTimeParting plugin already has some options to pass hour of day into a custom variable.

Answers (3)

Answers (3)

Gigazelle

Employee

22-02-2018

If you're using report time processing, the VRS would reprocess the hits according to the time zone you have in your VRS report suite settings.

florianag

22-02-2018

Follow-up question on this: if I use a VRS for a single time zone (Hong Kong, to be specific, vs CET in the main one), what happens with visits across time periods?

For example, I'm doing a report with visits by day, and I know that visits spanning across midnight will count both for day 1 and day 2. But which midnight would be use? The CET one, as it is the one used in the main report suite, or the HK one, which is the one I would use for the VRS?