Hello customer care

sophiak56824059 14-01-2020
An unexpected error has occurred; try refreshing your project again. If the problem persists, please submit this error ID to Adobe Customer Care for further diagnosis: c367e348-1095-4034-bcda-460c795b2921

Mark Solution

Are these answers useful?
Help other community members by marking useful answers as accepted.

Accepted Solutions (0)

Answers (1)

Answers (1)


This is a common project rendering workspace error due to heavy use of segments, filters or secondary dimension. This goes away by itself sometimes - try refresh or close browser clear cache and retry, if persist do following-

  1. Include case details to open a ticket via email. 
  2. Send your case to customercare@adobe.com