We're trying to set up an SFTP export from Data Warehouse. I read that we need to get a public authorized_keys file to place on our server. However I'm having trouble finding where to get the key file.
I read a previous post which said that you can find the key in the Admin > Data Feed section, but I've looked there in our Adobe Analytics dashboard and do not see any keys. In addition, I am trying to get in contact with Customer Support, but all the links keep referring me back to these forums.
I'm part of a team but am not the team admin. What's the best way that I can get the public key file for SFTP exports?
Step 1 states that you will want to contact Customer Care to obtain the public key. In order to contact Customer Care, you will want to be a Supported user. An existing supported user within your organization or your Account Manager will be able to help here if you have any issues here. Customer Care's phone number is 1-800-497-0335 if you need to contact them specific to asking who your organization's account manager is.