Form is not loading in IE if Launch script is implemented

Avatar

Avatar

Sheikh2018

Avatar

Sheikh2018

Sheikh2018

23-03-2020

Hi Team,
 
I have a form implemented in a test URL which doesn't load in the IE.
It is loading and working properly in other browsers but It is not working in IE.
 
When I removed the Adobe launch script it is working again. What will be the region behind it?
Form loading : Chrome, Firefox
Form not loafing: Internet Explorer
 
thanks
Sheikh

Accepted Solutions (0)

Answers (1)

Answers (1)

Avatar

Avatar

PratheepArunRaj

Moderator

Avatar

PratheepArunRaj

Moderator

PratheepArunRaj
Moderator

23-03-2020

Dear Sheikh,

Adobe Launch is supported only on IE10 and above versions.

If you are using the previous versions of IE, consider implementing the direct JavaScript Code. 

Link: https://docs.adobe.com/content/help/en/analytics/implementation/js/overview.html

Thank You, Arun.