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First Touch Channel Dimension not showing any data

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Samriddhi
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Samriddhi
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10-05-2021

Hey guys! 

 

I am trying to build a report by First Touch but the First Touch Channel Dimension keeps showing 'None'. Why is this happening and is there any other way to create a report by First Touch for the traffic metrics. 

 

I really appreciate your help. Thanks!

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amgup
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amgup
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10-05-2021

"None" occurs in reports when the value is not set/sent in the beacon. Can you please check if the marketing channels are set up correctly ? 

Check the below doc to know about the 'None' in reporting :-

https://experienceleague.adobe.com/docs/analytics/technotes/unspecified.html?lang=en#:~:text=%E2%80%....