Filter Unspecified from ReportBuilder Metric Totals

[walter_euyang1]

Hello,

I am trying to exclude orders with unspecified products (instead of an actual product ID or SKU) from my orders total. I created a segment to exclude orders with unspecified products:

Hits where

Product does not contain Unspecified

AND Product does not contain ::unspecified::

AND Product does not contain None

AND Product does not contain ::none::

This works at excluding orders with unspecified products in Adobe Analytics Reporting, but when I apply to a Site Metrics > Site Totals Report Builder request, the segment doesn't seem to work at excluding the unspecified orders. 

Any ideas how to move forward with report builder and exclude these orders?

[Hyder_Ziaee · Accepted solution]

Hi Walter,

The correct method would be to use "Product exists" and Hits container. This would work in both, UI and ARB.

-Hyder