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Error in Report

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carstenr5279335
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carstenr5279335
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carstenr5279335
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24-07-2020

We have an Error in the report. We can not see any data. Error Code 4cfc9835-bc6d-4218-bd32-434b05e26c37

 

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kainth
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kainth
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24-07-2020

 Hi @carstenr5279335 ,

 

I have checked the error logs & found that in this scenario the error happening due to an invalid date format. Below is the error description which I have received in the logs.

errorCode=invalid_parameters errorDescription=Date range format expected as yyyy-MM-dd'T'HH:mm:ss/yyyy-MM-dd'T'hh:MM:ss

Please make sure that you are using date in the correct format.

 

Hope this helps.


Regards,

Abhinav

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mesood
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mesood
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26-07-2020

This is coming due to Incorrect date format used in your report. You should be using Date range format as yyyy-MM-dd'T'HH:mm:ss/yyyy-MM-dd'T'hh:MM:ss

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keithb81089125
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24-07-2020

Hi Please make sure that your browser settings are not blocking 3rd Party Cookies.

 

The error usually occurs when you try to open Analytics in a Private window.

If the error continues please try doing the following:

Clear browser cache and cookies

Try using a different browser

 

Usually, it's CPS error issues related to Privacy Policies or updates on the browser data policies.