Downloads report

lucia_faggion

04-10-2016

Hello,

can you tell me the difference between the "File downloads report" of a pdf that is links in a specific page and the metric "file downloads" of this page?

 

Thanks!

Lucia

Accepted Solutions (1)

Accepted Solutions (1)

hyderziaee

Employee

04-10-2016

Hi Lucia,

The File Downloads report in the Links folder is a report generated when the custom link call is sent to the server containing the parameter as 'd'.

For more information regarding the reporting and the implementation, check the following articles:

As for the other File Downloads that you are seeing is a custom success event that your company admins have setup. For more information on how the success events are reported on, do read through the following articles:

For details regarding how this metric has been implemented, you will need to reach out to your developers.

Hope this helps.

-Hyder

Answers (0)