Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Different segments offer in 2 accounts within the same company

Avatar

Avatar
Validate 1
Level 1
xavier67000
Level 1

Likes

0 likes

Total Posts

1 post

Correct Reply

0 solutions
Top badges earned
Validate 1
View profile

Avatar
Validate 1
Level 1
xavier67000
Level 1

Likes

0 likes

Total Posts

1 post

Correct Reply

0 solutions
Top badges earned
Validate 1
View profile
xavier67000
Level 1

07-09-2018

Hi,

I am having some difficulties with the segments.

On the same report (Page Views), my colleague (left screenshot below) and me (right screenshot below) have different options. She has access to several segments that were there by default; I have access to none.

I tried to look for the segment Website only (.com) since we have both a website and an app; no result.

Could you help me on that issue?

Thank you,

Xavier K.

Segments list.pngCapture.JPG Capture2.JPG

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Coach
Employee
Gigazelle
Employee

Likes

473 likes

Total Posts

1,947 posts

Correct Reply

740 solutions
Top badges earned
Coach
Contributor 2
Validate 1
Ignite 80
Ignite 70
View profile

Avatar
Coach
Employee
Gigazelle
Employee

Likes

473 likes

Total Posts

1,947 posts

Correct Reply

740 solutions
Top badges earned
Coach
Contributor 2
Validate 1
Ignite 80
Ignite 70
View profile
Gigazelle
Employee

13-09-2018

I anticipate this is going to be a permissions issue. If neither of you have admin-level permissions, then I would recommend working with an admin in your organization to get everything sorted out.

Also, if you click 'manage' in the upper right, it will take you to the segment manager where you can see all segments you have access to.

Answers (0)