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different result in Workspace & Discover (Fallout/Fallthough)

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H_L
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78 likes

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249 posts

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8 solutions
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H_L
Level 5

10-06-2018

Hello guys,

I see different result in "Workspace" & "Discover" when I am investigating on the user path.

I've read this content (Compare Workspace Fallout to Ad-Hoc Fallout Reports ) but it's not same as my example since in my example, there is no "Campaign" or "event" fired or set in this report, it's quite simple "path" between pages.

I try to get the fallout/fallthrough page names between 2 checkpoints, so I made same setting in Workspace (Web) and Discover

Page A (visits: 1431) > Page B (visits: 😎

But when I check the fallout / fallthrough reports, I see totally different "page names" in Workspace & Discover

The differences are not only on the rank of page name, but also there are totally different result on "page names" in the list.

Could you please help to clarify the reason and let me know which one I should trust?

1505979_pastedImage_0.png

1505980_pastedImage_1.png

Thank you.

H

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