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different number between the Fallout and Flow report

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tom1207
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tom1207
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05-11-2020

Hi All,

I am trying to play around the Fallout report and Flow report and the 2 reports are having showing different numbers:

 

Background

inside our Web App we have 2 pages:

* Page A: Login Page

* Page B: Home Page

* Page C: Profile Page

 

I would like to see how many people go from the Home Page and tp Profile Page and I setup the following report:

 

Problem

Fallout report:

I start with Page = Home Page with Eventual Path,  and the next touchpoint is Page = Profile Page

 

Flow report:

I drop the Page = Home Page into the "Dimension or Item" tab

 

I found the visit of Page = Home Page showing in the Fallout report and the Flow report is different, may I know why is it the case?

 

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yuhuisg
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yuhuisg
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05-11-2020

The Flow visualisation uses "path views", which is not the same as "visits". This means that the Flow visualisation reports the number of views along a specific path. It also counts multiple occurrences of the same node, e.g. if your Flow visualisation is built from the Page dimension, then the path views include page reloads.