Deleted workspace is still sending out scheduled reports

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christinec55288

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christinec55288

christinec55288

03-04-2019

I created this workspace a few years ago and deleted it sometime last year. I didn't realize that the recipient is still receiving the scheduled reports. Now she wants to modify the criteria of the report, but it's nowhere to be found.

  1. Is it a bug that the reports continue to be sent?
  2. Is there any chance I can recover this?

I can easily replicate the workspace, but now my concern is that she will get 2 scheduled reports with different data.

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PratheepArunRaj

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PratheepArunRaj

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PratheepArunRaj
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05-04-2019

Dear christinec5528839,

Are you able to arrest this gap?

For a quick fix you have ask the recipient to cancel automatic delivery of the report. The link would be available in the mailer!

Thank You!

Arun