Dear Adobe, please fix Workspace and be more customer-centric

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silasp90321017

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silasp90321017

silasp90321017

01-11-2016

Hi Adobe,

You are a very nice and powerfull software. I love workspace and the new features within it, but I'm loosing faith in you. We recently moved a lot of our projects into Workspace and it was all good. Then small issues started to appear: you can sent, download or schedule reports, bullets don't work with percentages, you cannot do pannels within pannels etc. These were small problems, and the power of workspace made up for this.

But then it all got worse. I don't know what we did or said to you, but currently you're giving us a very hard time. The past two days +5 people cannot access workspace and the past week it has been VERY slow and annoying to work in. It's the 01.11.2016  which means reporting period and you have put us in a bad spot.  

We have tried to contact your customer client care, but the support is honestly not good enough. This is a major issues that's hurting your brand and credibility. I personally can't get work done and I need you back workspace!!!!!

Is anyone else experiencing the same issues?

All the best
A huge workspace fan, who is loosing faith

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AdamGreco

MVP

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AdamGreco

MVP

AdamGreco
MVP

01-11-2016

Adam who?  Of course not!

BTW, you may wan to check out this post and consider posting questions like this on the Measure Slack group where there are more immediate replies from the Adobe Analytics community...

http://analyticsdemystified.com/conferencescommunity/part-measure-slack-community/