Data Warehouse Scheduled Reports Disappeared

tinaz65687564

17-04-2018

Hi all,

We have 5 out of 8 scheduled recurring data warehouse requests just suddenly disappeared yesterday. Has anybody run into the similar issue before? And how can we investigate further?

Thank you!

Accepted Solutions (1)

Accepted Solutions (1)

Gigazelle

Employee

24-04-2018

I have not heard of this happening before, however there are a few things you can try:

  • Make sure you're logged in as the correct user (some people have multiple logins or a shared login for scheduled reports)
  • Check the Data Warehouse sent history to see if prior schedules have been working correctly

If you're still unable to determine the root cause of the issue, you can have a Customer support delegate​ contact Customer Care so further troubleshooting can be done.

Answers (0)