Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Data still showing in Dev Report Suite

Avatar

Avatar
Validate 1
Level 1
alles40543848
Level 1

Like

1 like

Total Posts

18 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Boost 1
View profile

Avatar
Validate 1
Level 1
alles40543848
Level 1

Like

1 like

Total Posts

18 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Boost 1
View profile
alles40543848
Level 1

01-10-2019

Hi All,

I have recently got my website shifted to a new content publishing platform.

Earlier when the website was in development stage , data was showing in Dev Report suite.

Now when the website has been pushed to production stage, data is still showing in Dev Report Suite, though, DTM header and footer codes have been updated from staging to production on the entire website.

Can anyone please help me on this at the earliest.

TanmayM​ -  Can you please consider looking at this on priority basis.

Thanks,

Sukriti

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Shape 25
MVP
Andrey_Osadchuk
MVP

Likes

523 likes

Total Posts

943 posts

Correct Reply

254 solutions
Top badges earned
Shape 25
Bedrock
Coach
Boost 500
Affirm 250
View profile

Avatar
Shape 25
MVP
Andrey_Osadchuk
MVP

Likes

523 likes

Total Posts

943 posts

Correct Reply

254 solutions
Top badges earned
Shape 25
Bedrock
Coach
Boost 500
Affirm 250
View profile
Andrey_Osadchuk
MVP

01-10-2019

This means the DTM staging library is working on the PROD website environment. Double check the page source code, look for "assets.adobedtm.com/".

If it matches your DTM staging library, then it means a wrong code is deployed on website PROD. Otherwise, you may be locally mapping the website PROD to DTM Staging.

Answers (6)

Answers (6)

Avatar

Avatar
Validate 1
Level 1
alles40543848
Level 1

Like

1 like

Total Posts

18 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Boost 1
View profile

Avatar
Validate 1
Level 1
alles40543848
Level 1

Like

1 like

Total Posts

18 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Boost 1
View profile
alles40543848
Level 1

03-10-2019

Hi Andrey,

It actually looks like local mapping on the website.

Can you please help and understand how can local mapping be done.

Thanks

Avatar

Avatar
Shape 1
Level 4
fsakjlfdsakljfd
Level 4

Likes

46 likes

Total Posts

88 posts

Correct Reply

13 solutions
Top badges earned
Shape 1
Give Back 5
Give Back 3
Give Back
Boost 5
View profile

Avatar
Shape 1
Level 4
fsakjlfdsakljfd
Level 4

Likes

46 likes

Total Posts

88 posts

Correct Reply

13 solutions
Top badges earned
Shape 1
Give Back 5
Give Back 3
Give Back
Boost 5
View profile
fsakjlfdsakljfd
Level 4

02-10-2019

If your website is public facing you could also share it here.  This would make it easier for the community to trouble shoot your issue.

Avatar

Avatar
Validate 1
Level 1
alles40543848
Level 1

Like

1 like

Total Posts

18 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Boost 1
View profile

Avatar
Validate 1
Level 1
alles40543848
Level 1

Like

1 like

Total Posts

18 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Boost 1
View profile
alles40543848
Level 1

01-10-2019

While using Experience Cloud Debugger, the first tab which shows is a Summary tab which gives an overview of every Adobe tool implemented on that website. That's where I found it.

Avatar

Avatar
Shape 25
MVP
Andrey_Osadchuk
MVP

Likes

523 likes

Total Posts

943 posts

Correct Reply

254 solutions
Top badges earned
Shape 25
Bedrock
Coach
Boost 500
Affirm 250
View profile

Avatar
Shape 25
MVP
Andrey_Osadchuk
MVP

Likes

523 likes

Total Posts

943 posts

Correct Reply

254 solutions
Top badges earned
Shape 25
Bedrock
Coach
Boost 500
Affirm 250
View profile
Andrey_Osadchuk
MVP

01-10-2019

Could you explain what the "DTM summary tab" is?

Avatar

Avatar
Validate 1
Level 1
alles40543848
Level 1

Like

1 like

Total Posts

18 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Boost 1
View profile

Avatar
Validate 1
Level 1
alles40543848
Level 1

Like

1 like

Total Posts

18 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Boost 1
View profile
alles40543848
Level 1

01-10-2019

Hey Andrey,

I did check and it is showing Dev as report suite. Also, I found that in DTM summary tab , Environment is still showing as Staging(though the code is updated for the production environment).

Can you please help what should I do?

Thanks,

Sukriti

Avatar

Avatar
Shape 25
MVP
Andrey_Osadchuk
MVP

Likes

523 likes

Total Posts

943 posts

Correct Reply

254 solutions
Top badges earned
Shape 25
Bedrock
Coach
Boost 500
Affirm 250
View profile

Avatar
Shape 25
MVP
Andrey_Osadchuk
MVP

Likes

523 likes

Total Posts

943 posts

Correct Reply

254 solutions
Top badges earned
Shape 25
Bedrock
Coach
Boost 500
Affirm 250
View profile
Andrey_Osadchuk
MVP

01-10-2019

Hey Sukriti,

Double check what report suite the data is sent to from the PROD website. You can use either Adobe Debugger or browser developer tools (network tab).