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1982luca
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1982luca
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1982luca
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14-07-2020

Hello everyone,

 

I created a dashboard with all my desired metrics but when I try to send this dashboard via email (pdf or csv), I received a old version of my dashboard.

 

Anyone has some suggestion?

Thanks 

 

 

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PratheepArunRaj
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14-07-2020

Dear Luca,

Should not be the case. Try to 'Save' first and send one more time.

I am facing few discrepancies on WorkSpace Dashboards from yesterday. Might be some updates going at the backend.

Wait for a day or two, else reach Customer Care.

Thank You, Arun.  

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ishans52004352
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ishans52004352
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14-07-2020

Hi @1982luca ,

Can you please try saving the project and see if that version is retained once you reopen it? If not, it's a bug and we will need to look into it further. Please submit a high priority ticket to Client Care if that's the case.

Thank you!

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kainth
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14-07-2020

Hi @1982luca ,

Adding to what @PratheepArunRaj  said, if you have an existing scheduled project then I would suggest you to please delete the existing scheduled project & then schedule the project again. You can delete the existing project by navigating to Components > Scheduled Projects.

Regards,

Abhinav