Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Customer Attribut Unspecified

Avatar

Avatar
Ignite 1
Level 3
1982luca
Level 3

Likes

6 likes

Total Posts

311 posts

Correct Reply

0 solutions
Top badges earned
Ignite 1
Boost 3
Boost 1
Applaud 5
View profile

Avatar
Ignite 1
Level 3
1982luca
Level 3

Likes

6 likes

Total Posts

311 posts

Correct Reply

0 solutions
Top badges earned
Ignite 1
Boost 3
Boost 1
Applaud 5
View profile
1982luca
Level 3

10-06-2021

Hello guys,

 

I am uploading Customer Attribute towards AA but I am getting unspecified.

1982luca_0-1623337845442.png

If I check the Customer Attribute I have no ID match. How can I make sure that I have IDs match?

1982luca_1-1623337924298.png

 

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Affirm 5
Level 3
HemanginiS
Level 3

Likes

24 likes

Total Posts

45 posts

Correct Reply

15 solutions
Top badges earned
Affirm 5
Affirm 3
Boost 10
Affirm 1
Establish
View profile

Avatar
Affirm 5
Level 3
HemanginiS
Level 3

Likes

24 likes

Total Posts

45 posts

Correct Reply

15 solutions
Top badges earned
Affirm 5
Affirm 3
Boost 10
Affirm 1
Establish
View profile
HemanginiS
Level 3

13-06-2021

Hi @1982luca ,
First check in 'ID Lookup' if your uploaded Customer IDs do not have an associated ECID then this will show as 'unspecified' in reports.
Now, please ensure you have correctly implemented visitor.setCustomerIDs (if it's through AppMeasurement.js) or "Set Customer IDs" action if it's through Launch.
Details are available here: https://experienceleague.adobe.com/docs/launch-learn/implementing-in-websites-with-launch/implement-...

Answers (0)