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Count scCheckout event once per purchase setting

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dinesh_kumar_r
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dinesh_kumar_r
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12-04-2021

Hi team,

 

I am wondering how can I implement scCheckout to count once per purchase done by user. What setting needs to be updated in Analytics Admin settings.

 

@yuhuisg ,  Yes I agree every check out is not meant for Purchase, but my query is to capture one count of scCheckout for one purchase.  Each purchase should have only one count of scCheckout.  If I select "record once per visit" for scCheckout then I will lose scCheckout count if more than one order is placed in the same visit. If I select "always record" for scCheckout then I will get more count of scCheckout if user visit Checkout page multiple times.  If I select "use eventID" for scCheckout then I will get only one count for life long purchase done by user. Please help me.

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jeff_bloomer
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jeff_bloomer
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14-04-2021

Hi @dinesh_kumar_r ,

From what it sounds like, your best bet would be to SERIALIZE the event.  Our team has done this before where we serialized using a Cart ID and by doing this, the Checkout step only gets fired ONCE per purchase.  Does that sound like a solution for your business problem?

 

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yuhuisg
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13-04-2021

Considering that when a user checks out his cart, you don't know if he is actually going to purchase or not. So your question is puzzling because 100% of purchases will have scCheckout… unless you're tracking scCheckout in a way that doesn't ultimately result in a purchase.