The unique visitors count when combined with Customer Loyalty=New Customer segment shows counts of all New Customers, not just those placing their first order. That's to be expected. But I want to count only New Customers placing their first order. I built a workspace table, with New Customer segment applied and added metric: Orders. It shows correct counts of orders (as expected). But as soon as I add Unique Visitors metric, it includes all the unique visitors who've visited but not necessarily ordered. I want to count only New Customer Unique Visitors who have placed an order (my 'new customers' in this month).
So I built a segment [Visitor level] Order does not exist Then ([Visit level] Order >0]) It didn’t work. Does anyone know how to count only New Customer Unique visitors placing an order (not those just visiting)? Tip: Cohorts table doesn’t do it. Adobe have advised me that the first month in cohorts shows all New Customers (buying and just visiting) and they don’t see that it can be done using cohorts. Happy to consider any method to solve this (Report builder, Workspace, Reports, Data warehouse). Suggestions?