Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Classification data non populating reports

Avatar

Avatar
Validate 1
Level 2
FraCalzero
Level 2

Like

1 like

Total Posts

11 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Boost 1
Applaud 5
View profile

Avatar
Validate 1
Level 2
FraCalzero
Level 2

Like

1 like

Total Posts

11 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Boost 1
Applaud 5
View profile
FraCalzero
Level 2

05-12-2017

Hi everyone,

I have a quite urgent need to resolve an issue concerning the population of campaign reports of newly added data. These data had been imported via the classification importer (browser import option) tool, in this way: I downloaded (via the browser export tool) the old data .tab file; then I added new rows with new data (with tracking-codes as keys, etc...) and finally I imported the whole new file via the classification import tool. 

The problem is that I cannot see any of the newly added tracking codes in the reports (the campaigns supposedly started on december 1st...). I get only a sad "No data match these criteria. Please verify the segment, metrics, date range and filters." The reports aren't populated at all. Why?

Thanks in advance,

Francesco

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Boost 5
Employee
Abhijeet_Mishra
Employee

Likes

30 likes

Total Posts

73 posts

Correct Reply

35 solutions
Top badges earned
Boost 5
Boost 3
Boost 25
Boost 10
Boost 1
View profile

Avatar
Boost 5
Employee
Abhijeet_Mishra
Employee

Likes

30 likes

Total Posts

73 posts

Correct Reply

35 solutions
Top badges earned
Boost 5
Boost 3
Boost 25
Boost 10
Boost 1
View profile
Abhijeet_Mishra
Employee

05-12-2017

Hi Francesco,

Have the tracking code (key values) you are checking for, been collected in the reporting yet i.e. are they reflecting in the default report (Campaign> Tracking Code) as line items?

Classification data would only show for key values post their collection in reporting.

Answers (2)

Answers (2)

Avatar

Avatar
Give Back 50
Level 6
pabloc82923542
Level 6

Likes

76 likes

Total Posts

358 posts

Correct Reply

81 solutions
Top badges earned
Give Back 50
Give Back 5
Give Back 3
Give Back 25
Give Back 10
View profile

Avatar
Give Back 50
Level 6
pabloc82923542
Level 6

Likes

76 likes

Total Posts

358 posts

Correct Reply

81 solutions
Top badges earned
Give Back 50
Give Back 5
Give Back 3
Give Back 25
Give Back 10
View profile
pabloc82923542
Level 6

06-12-2017

When using and resaving older template files make sure encoding is not an issue. Some programs like excel can change encoding so when you try and upload it fails.

Try a text editor when adding new rows then resaving template file.

Also make sure you check overwrite data if applicable.

good luck

Avatar

Avatar
Contributor
MVP
joshd7227840
MVP

Likes

275 likes

Total Posts

241 posts

Correct Reply

70 solutions
Top badges earned
Contributor
Give Back 10
Give Back 5
Give Back 3
Give Back
View profile

Avatar
Contributor
MVP
joshd7227840
MVP

Likes

275 likes

Total Posts

241 posts

Correct Reply

70 solutions
Top badges earned
Contributor
Give Back 10
Give Back 5
Give Back 3
Give Back
View profile
joshd7227840
MVP

05-12-2017

How much time has past since you uploaded the classifications vs. checking the reports? It generally takes 24-48h for data to show up in the classified reports (assuming the key has been recorded)