Changing all users' identity types from Adobe ID to Enterprise ID?



Hey everyone!

Hoping someone would be able to offer some insight! Our company has completed the migration. I have all of my users in the Admin Console but need to change their existing identity types from Adobe ID to Enterprise IDs.

I found this link: Migrate Analytics user accounts for Enterprise and Federated IDs - I actually tried a "test" user to see if

- downloading the existing users

- changing Adobe ID to Enterprise ID

- re-uploading the csv file

would work - but obviously no

Was hoping it would work (lol) - is someone able to offer a recommendation? does this mean I have to create new users and set them as Enterprise IDs?

Thanks for any support


Accepted Solutions (1)

Accepted Solutions (1)





Please reach out to and we will help in changing the identity type from Adobe IDs to Enterprise IDs.

On a side note, why weren't the users migrated directly to Enterprise IDs; instead of moving them to Adobe IDs and then changing the identity types to Enterprise IDs? It would have been so easy.


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