Hoping someone would be able to offer some insight! Our company has completed the migration. I have all of my users in the Admin Console but need to change their existing identity types from Adobe ID to Enterprise IDs.
I found this link: Migrate Analytics user accounts for Enterprise and Federated IDs - I actually tried a "test" user to see if
- downloading the existing users
- changing Adobe ID to Enterprise ID
- re-uploading the csv file
would work - but obviously no
Was hoping it would work (lol) - is someone able to offer a recommendation? does this mean I have to create new users and set them as Enterprise IDs?
Thanks for any support
Please reach out to firstname.lastname@example.org and we will help in changing the identity type from Adobe IDs to Enterprise IDs.
On a side note, why weren't the users migrated directly to Enterprise IDs; instead of moving them to Adobe IDs and then changing the identity types to Enterprise IDs? It would have been so easy.