We have an app built with Phone Gap that we have been trying to tag with Adobe Analytics, mostly using Processing Rules. How should we be tracking the Cart Abandonment Rate?
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Hi Yoav,
So you will have to increment cart add when someone add a product to you cart via processing rules. Then create a calculated metrics as follow :
Abandoned | Cart Adds - Orders | Numeric | Shows how many cart additions did not result in an order. (Effective at a product level as well as a site level.) |
Abandonment Rate | 1 - (Orders/Cart Adds) | Percent | Shows the percentage of visitors who added an item to their cart and then did not purchase it. |
Abandoned Revenue | (Revenue/Orders) * (Cart Adds - Orders) | Currency | Shows the general amount of revenue loss due to abandonment. (Revenue is based on the value of the average order.) |
Best regards.
Alexis Cazes
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Hi Yoav,
So you will have to increment cart add when someone add a product to you cart via processing rules. Then create a calculated metrics as follow :
Abandoned | Cart Adds - Orders | Numeric | Shows how many cart additions did not result in an order. (Effective at a product level as well as a site level.) |
Abandonment Rate | 1 - (Orders/Cart Adds) | Percent | Shows the percentage of visitors who added an item to their cart and then did not purchase it. |
Abandoned Revenue | (Revenue/Orders) * (Cart Adds - Orders) | Currency | Shows the general amount of revenue loss due to abandonment. (Revenue is based on the value of the average order.) |
Best regards.
Alexis Cazes
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