Cannot connect to Adobe Analytics from AEM (authentication problem)

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khoan16352236

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khoan16352236

khoan16352236

28-02-2017

Hi,

I'm trying to connect to Adobe Analytics from AEM Cloud Services configuration but cannot succeed. But I can access to Adobe Analytics Dashboard (Adobe Marketing Cloud) successfully via Adobe ID. The document to reproduce this issue is attached below. Can you have a look and help me ? Where we can get exact username to log in to AA ?

Accepted Solutions (1)

Accepted Solutions (1)

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hyderziaee

Employee

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hyderziaee

Employee

hyderziaee
Employee

01-03-2017

Try your web services credentials (Admin > Company Settings > Web Services)

Not sure if this will work or not.

Answers (5)

Answers (5)

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han_ting

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han_ting

han_ting

01-03-2017

Hi TanmayM,

I 'll keep trying. Thank you so much.

 

Han

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TanmayMathur

Employee

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TanmayMathur

Employee

TanmayMathur
Employee

01-03-2017

Hi Han,

See if this document helps you - https://helpx.adobe.com/experience-manager/using/analytics.html

Thanks!

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han_ting

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han_ting

han_ting

01-03-2017

Hi hyderziaee & Khoa,

 

Thanks for advice, while I still can't connect Analytics by share password.

Maybe something was wrong, I'll keep trying.

 

Thank you.

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khoan16352236

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khoan16352236

khoan16352236

01-03-2017

Hi hyderziaee,

Resolved. Thanks a lot. I could find some username in that page.

@han ting : do to admin > user managements page and try to enter new password 

Thanks

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han_ting

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han_ting

han_ting

28-02-2017

Hi,

I can't connect to Adobe Analytics too. It show different message.

I 've tried Adobe ID & Analytics account & password . Both was fail.

(AEM start by quickstart)

 

Han