Can't get rid of All Visits in Funnel Visualization

Avatar

Avatar

KatieC1503

Avatar

KatieC1503

KatieC1503

07-06-2018

I've been building some Funnel Visualizations in Workspace, and clicked the x to get rid of the 'All Visits' summary at the top. However when I save the Workspace and then close and re-open, the summary number has returned. Is this a bug or expected behaviour? I want to get rid of it because its not relevant to the funnel and I don't want it to be mis interpreted by stakeholders. Doesn't make sense that you can click an x to remove but then it keeps coming back?Funnel Remove All Visits.png

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar

Gigazelle

Employee

Total Posts

1.9K

Likes

460

Correct Answer

734

Avatar

Gigazelle

Employee

Total Posts

1.9K

Likes

460

Correct Answer

734
Gigazelle
Employee

13-09-2018

This is an issue on Adobe's end. It is currently being tracked via AN-165990 - there's no progress on the bug yet since it is considered minor right now, but if there's any future movement on it I'll let this thread know.

Answers (5)

Answers (5)

Avatar

Avatar

Mia_C

Avatar

Mia_C

Mia_C

19-06-2018

Yes, the same thing happens to me. 

Avatar

Avatar

KatieC1503

Avatar

KatieC1503

KatieC1503

11-06-2018

I am able to remove it by clicking the x on the right hand side as in my first screenshot, but after saving and reloading the project it reappears. So that suggests to me it should be removeable, but seems to be a bug where it keeps coming back! Does that happen for you?

Avatar

Avatar

Mia_C

Avatar

Mia_C

Mia_C

08-06-2018

I see what you mean now.  I tried on mine and was able to replicate it. The only thing it lets me do is "edit label," but even that will leave the number and green box.  May be worth submitting as an Idea to remove it completely - I agree, it's very annoying and can be misleading.

Avatar

Avatar

KatieC1503

Avatar

KatieC1503

KatieC1503

08-06-2018

Thanks Mia,

Yes I have that option unchecked but that only removes 'All Visits' as a touchpoint in the funnel, not the summary number at the top of the panel.

Avatar

Avatar

Mia_C

Avatar

Mia_C

Mia_C

07-06-2018

Have you tried to remove it from the settings of the Fallout visualization itself?  That's where I remove it when I use this type of report and it always works for me. 

1504022_pastedImage_0.png