dhruvwali
17-10-2017
I accidentally deleted a user which had a lot of segments and projects which were not shared.
I need to recover it. Is there any way to recover this data?
Or if I can recover the user itself.
hyderziaee
Employee
Unfortunately the projects and the user cannot be restored.
As for the segments, only if you have the segment ID's, Customer Care can restore them.
Gigazelle
07-12-2017
yes, the hexadecimal segment ID is what is needed to provide customer care.
aaront76640645
19-10-2017
Experienced the same issue here. The image below is a list of Report Builder requests with deleted segments. Is the 544575cbe...etc number the segment ID customer care would need to restore? Thanks!