Can I restore projects/segments of deleted user in Adobe Analytics

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dhruvwali

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dhruvwali

dhruvwali

17-10-2017

I accidentally deleted a user which had a lot of segments and projects which were not shared.

I need to recover it. Is there any way to recover this data?

Or if I can recover the user itself.

Accepted Solutions (1)

Accepted Solutions (1)

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hyderziaee

Employee

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hyderziaee

Employee

hyderziaee
Employee

17-10-2017

Unfortunately the projects and the user cannot be restored.

As for the segments, only if you have the segment ID's, Customer Care can restore them.

Answers (2)

Answers (2)

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Gigazelle

Employee

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Gigazelle

Employee

Gigazelle
Employee

07-12-2017

yes, the hexadecimal segment ID is what is needed to provide customer care.

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aaront76640645

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aaront76640645

aaront76640645

19-10-2017

Experienced the same issue here.  The image below is a list of Report Builder requests with deleted segments.  Is the 544575cbe...etc number the segment ID customer care would need to restore?  Thanks!

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