Can anyone tell me the difference between two definitions | Community
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manyalakiran
Level 2
July 27, 2022
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Can anyone tell me the difference between two definitions

  • July 27, 2022
  • 3 replies
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Best answer by PratheepArunRaj

Dear manyalakiran,

Segment 1 from your screenshot will not receive any results because you cannot set purchase (Order) event twice in the same order i.e. Order can never be equal to 2.

If your container is Visitor, First Launch then Order = 1, will return you all the visitors who launched the application and made at least one order.

If your container is Visitor, First Launch then Order = 1 then Order =1, will return you all the visitors who launched the application and made at least two orders.

So, the numbers will definitely be different.

Thank You, Pratheep Arun Raj B (Arun) | NextRow Digital | Terryn Winter Analytics

 

3 replies

yuhuisg
Community Advisor
yuhuisgCommunity Advisor
Community Advisor
July 27, 2022

There should really be no difference between the two.

M
manyalakiranAuthor
Level 2
July 27, 2022

But I am getting a huge difference.

And moreover if I put 

          First Launches then Orders = 1 then Orders = 2 I am not getting any results, why is that happening ?

 

Is the Order = 2 mean the customers 2nd order ?

 

 

Jennifer_Dungan
Community Advisor and Adobe Champion
Jennifer_DunganCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
July 27, 2022

I don't use "Order" metric.. but my thoughts are that maybe Orders is a rolling counter like "Visit Number"?

 

As in the first order ever is 1, the second order ever is 2 and so on..... 

 

So in the second example you would never have "order 1" followed by another "order 1"? 

 

Do you have a way to isolate a user in your testing.. and break down specifically what the order data looks like? Is it a rolling total per user? Or is it a normal counter metric like you are trying to use it as?

    FrederikWerner
    Community Advisor and Adobe Champion
    FrederikWernerCommunity Advisor and Adobe Champion
    Community Advisor and Adobe Champion
    July 27, 2022

    Have you tried wrapping the event in the sequential segment into separate Hit containers?

    For validation, I can recommend using the Histogram visualization. That will show you if and how many Visitors with more or less than the expected Orders you still have in your data.

    Learn more about Adobe Analytics and Customer Journey Analytics on my blogNeed help with Adobe Analytics or Customer Journey Analytics? Let's talk!
    PratheepArunRaj
    Community Advisor and Adobe Champion
    PratheepArunRajCommunity Advisor and Adobe ChampionAccepted solution
    Community Advisor and Adobe Champion
    July 28, 2022

    Dear manyalakiran,

    Segment 1 from your screenshot will not receive any results because you cannot set purchase (Order) event twice in the same order i.e. Order can never be equal to 2.

    If your container is Visitor, First Launch then Order = 1, will return you all the visitors who launched the application and made at least one order.

    If your container is Visitor, First Launch then Order = 1 then Order =1, will return you all the visitors who launched the application and made at least two orders.

    So, the numbers will definitely be different.

    Thank You, Pratheep Arun Raj B (Arun) | NextRow Digital | Terryn Winter Analytics

     

    Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics
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