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campaign values are not populating in Adobe workspace reports

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Sriharshad
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Sriharshad
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28-05-2021

Hi Team,

 

I'm testing this URL https://accounts.meijer.com/manage/account/create#/user/createprofile?icid= test and storing the entire URL in a specific eVar. I don't see icid values in the adobe workspace reports. I'm able to see the Adobe server call(b/ss) is capturing the URL. Please let me know what causes the issue. 

 

Thanks in advance

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01-06-2021

The entire URL is sending to adobe servers but when we try to create a dashboard based on the URL in the adobe reports we are unable to see the URL with ICID values. (We are not trying to capture the campaign value. We are trying to pass the entire URL in eVar7and see the data in Adobe reports.)

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yuhuisg
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29-05-2021

Adding on to @Andrey_Osadchuk 's answer, are you intending to capture the ICID value in your Tracking Code / Campaign variable or in a dedicated eVar, like eVar7? Your post's title suggests the former, but your post itself suggests the latter.

While you can configure AA to track Tracking Code / Campaign variables fairly easily from a specific query parameter (particularly if you're using Adobe Launch), tracking an eVar from a query parameter isn't so straightforward. 

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Andrey_Osadchuk
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29-05-2021

This is likely happens because your implementation is configured for capturing ICID from the query string while the URL example you shared has ICID inside the hash part. You should either update the implementation or to change the links as follows:

https://accounts.meijer.com/manage/account/create?icid= test#/user/createprofile

 

Best wishes,
Andrey Osadchuk | Inspect Launch Implementation, Automate Classifications & Data Sources, Essential Bookmarks