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natmcd99
Level 2
July 15, 2021
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Breakdown of Unique Visitors by Channel is Greater than Total

  • July 15, 2021
  • 1 reply
  • 795 views

I have broken down my unique visitors (total of 56K) to view the marketing channels they came from but the numbers sum to be 59K--how would this happen as I thought unique deduplicates visitors?

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Best answer by vidurb80577666

@natmcd99,

In case of UVs sum of individual line items will always be equal or higher than the total because of deduplication. 

Let's say a visitor reached to the site via Paid search first and later reached to your site via Affiliate channel. In this case user is same but used 2 different channel to reach out to your site so individually both the channels will get 1 UV each but in total it will be 1 UV only. So the sum will be 2 and total will be 1.

 

 

1 reply

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Adobe Employee
vidurb80577666Adobe EmployeeAccepted solution
Adobe Employee
July 15, 2021

@natmcd99,

In case of UVs sum of individual line items will always be equal or higher than the total because of deduplication. 

Let's say a visitor reached to the site via Paid search first and later reached to your site via Affiliate channel. In this case user is same but used 2 different channel to reach out to your site so individually both the channels will get 1 UV each but in total it will be 1 UV only. So the sum will be 2 and total will be 1.

 

 

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