We have several people that have left the business since we implemented Adobe Experience Cloud. We have removed their accounts/product access/details through the Admin Console, however, all users still appear in the User list within Analytics (Admin > Analytics Users & Assets). It's not that they've all been removed a week ago and are still appearing, some were removed months ago and are still listed as users in Analytics.
Why would this be happening? Do we need to remove them from here too? Would the user still be able to access Analytics in this scenario?
Lastly, does this happen for any other products in the Experience Cloud stack that anyone knows of?
If you have removed all access from Admin console then users cannot access Analytics. However, if you want users should not be seen in the Anaytics user management as well, then you have to remove the users from there as well.
You can go into
Admin-> User Management (legacy).
Select the users you want to delete
Delete Button the top will be highlighted
Then click delete
users will not be seen in Analytics user management.
Thanks for this quick response. You said it doesn't mean that their Analytics account gets deleted, so that means they could still access Analytics directly if their account remained in Analytics but not in the Admin Console?